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"The most important thing in communication is hearing what isn't said."

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"The most important thing in communication is hearing what isn't said."

Explore more quotes by Peter Drucker

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"The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself."
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"Today knowledge has power. It controls access to opportunity and advancement."
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"Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes."
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"Checking the results of a decision against its expectations shows executives what their strengths are, where they need to improve, and where they lack knowledge or information."
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"Accept the fact that we have to treat almost anybody as a volunteer."
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"Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you've got."
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"Few companies that installed computers to reduce the employment of clerks have realized their expectations... They now need more, and more expensive clerks even though they call them 'operators' or 'programmers.'"
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"Most of what we call management consists of making it difficult for people to get their work done."
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"Rank does not confer privilege or give power. It imposes responsibility."
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"Plans are only good intentions unless they immediately degenerate into hard work."

Exlpore more Communication quotes

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"In human intercourse the tragedy begins, not when there is misunderstanding about words, but when silence is not understood."

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"If you have an important point to make, don't try to be subtle or clever. Use a pile driver. Hit the point once. Then come back and hit it again. Then hit it a third time - a tremendous whack."

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"It is impossible to talk or to write without apparently throwing oneself helplessly open."

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"The language of excitement is at best picturesque merely. You must be calm before you can utter oracles."

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"The length of this document defends it well against the risk of its being read."

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"Take advantage of every opportunity to practice your communication skills so that when important occasions arise, you will have the gift, the style, the sharpness, the clarity, and the emotions to affect other people."

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"The way we communicate with others and with ourselves ultimately determines the quality of our lives."

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"Effective communication is 20% what you know and 80% how you feel about what you know."

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"When befriended, remember it; when you befriend, forget it."

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"He that would live in peace and at ease must not speak all he knows or all he sees."

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